List of Facilities / Floor Map


Choose a Disney Hotel:


Looking Glass Giftsのイメージ
Looking Glass Gifts1F
6:00 a.m. – 12:00 a.m.
Map number: 4

This hotel shop offers daily use items for your convenience, from soft drinks and snacks to baby food and disposable diapers.

  • The hotel does not have a drugstore, and does not sell medicinal products. Please contact a Cast Member for the location of the nearest drugstore.
  • Please refrain from eating and drinking in the lobby or other public spaces.
  • Plastic bags are available for a separate fee (5 yen per bag).
Disney Mercantileのイメージ
Disney Mercantile1F
8:00 a.m. – 10:00 p.m.
- Shop hours may change depending on the season or the day of the week.
Map number: 5

This shop offers original Tokyo Disneyland Hotel items found only here, as well as Tokyo Disney Resort merchandise. This is the largest Disney Shop within the Disney hotels.

  • The hotel does not have a drugstore, and does not sell medicinal products. Please contact a Cast Member for the location of the nearest drugstore.

Guest Service Facilities

Map number: 6

Located in the lobby, the Reception counter handles check-in and checkout procedures, sells Park tickets, accepts letters and cards for delivery to the post office, and provides various other services. Guests are welcome to drop by at any time.

Services Provided
  • Check-in / checkout
  • Sale of Park tickets (6:00 a.m. – 10:00 p.m.)
    Please see here for available ticket types
    • Only available to Guests staying at the hotel
  • Postal Services (fee required)
    • Upon request, Guests can have their letter imprinted with the hotel’s special stamp.
  • Telegrams
  • Copy / fax (fee required)
  • Information on safe-deposit boxes
  • Information on Storage Lockers for laptop computers
  • Currency exchange (using an automatic foreign currency exchange machine, only for changing foreign currency into Japanese yen)

Bell Deskのイメージ
Bell Desk3F
Map number: 7

At the Bell Desk located in the lobby, Guests can have their baggage stored, book seats for the airport limousine bus, and ask any questions they may have during their stay. Guests are welcome to drop by at any time.

Services Provided

Home Delivery Service Counterのイメージ
Home Delivery Service Counter3F
7:00 a.m. – 12:30 p.m. / 8:00 p.m. – 10:00 p.m.
Map number: 8

Guests can have their baggage or shopping delivered from the hotel to their home.

Services Provided
  • Delivery service for baggage and shopping
    • Payment is by cash only. Credit cards, coupons, etc. are not accepted.

Marceline Salonのイメージ
Marceline Salon3F
7:00 a.m. – 10:00 p.m.
- The lounge is available from 2:00 p.m. on the day of check-in until 12:00 noon on the day of checkout for Guests staying in the applicable guest rooms.
Map number: 9

The Marceline Salon is for the exclusive use of Guests staying in a Suite or Concierge Room.
Guests can check in and out, and enjoy a beverage, in a salon with a spacious and relaxing ambience.

  • Breakfast will be served at Dreamers Lounge or Sherwood Garden Restaurant. The restaurant will depend on your guest room type and accommodation plan.
  • Guests staying in one of the following rooms may choose to have breakfast served in their room.
    Concierge Disney's Cinderella Room, Disney's Magic Kingdom Suite, Walt Disney Suite, Concierge Deluxe Room (Park View), Concierge Balcony Room (Park Grand View), or Concierge Balcony Alcove Room (Park Grand View).

Services Provided
  • Check-in / checkout
  • Beverage service

  • The salon is for the exclusive use of Guests staying in a Suite or Concierge Room.
  • Smoking is not permitted in the salon.


Other facilities

Misty Mountains Pool (summer only)のイメージ
Misty Mountains Pool (summer only)1F
8:00 a.m. – 6:30 p.m. (last admission 6:00 p.m.)
Map number: 10

This outdoor pool is themed to the Disney classic film Peter Pan.
Upon walking through the entrance decorated with topiaries of Peter Pan and Captain Hook, Guests will see the pool and a fountain featuring the tick-tocking crocodile from the film. A setting place for a summertime adventure.


・Open in summer only
Opening hours for summer 2024
8:00 a.m. – 6:30 p.m., July 12 – September 1 (last admission 6:00 p.m.)


  • 2024 年夏季營業期間
    2024 年 7 月 12 日~9 月 1 日 8:00〜18:30(最後入場時間為 18:00)


  • 2024年夏季营业时间

운영 기간
・하절기 한정 운영

  • 2024년도 하절기 운영 기간
    2024년 7월 12일~9월 1일 8:00~18:30(접수 마감 18:00)

Prices listed are per day. Re-entry is allowed if it is within the same day.

  • Adult (ages 12 and over): ¥3,000
  • Ages 4 to 11: ¥1,000

  • Children ages 11 and under must be accompanied by a guardian at least 16 years of age. The accompanying guardian is not required to be in the water with them. (Admission fee: ¥3,000).
  • The pool is for the exclusive use of hotel guests.
  • Children age 3 or under are admitted free.
  • Lockers and towels are available free of charge.

  • Admission may be restricted during periods of high attendance in order to ensure safety. Therefore, there may be times when Guests are unable to use the pool even if it is open.
  • Please be aware that due to inclement weather or other conditions, the pool opening hours may be changed or canceled without prior notice. We thank you for your understanding.

About the facility
  • To prevent contagion, children who are not toilet trained, persons who are unwell, and those with symptoms of vomiting or diarrhea will not be allowed to enter the pool. Children who are not toilet trained are not allowed to play near the water or use the showers in the pool area. The use of swim diapers is also not allowed.
  • Re-entry is allowed if it is within the same day. However, please be sure to check out of the hotel before 12:00 noon.
  • Children ages 7 and above must use the changing room of their own gender.
  • Please refrain from using the locker rooms solely for the purpose of changing your clothes to attend the events at Tokyo Disneyland or Tokyo DisneySea.
  • Inflatable tubes and other toys are not allowed. Complimentary arm floats are provided.
  • Please do not bring your own food or beverages into the facility.
  • Guests with tattoos may be requested by the hotel to cover their tattoos with a rash guard or other garment.
  • Please refrain from entering the pool area only to walk or take a look around.
  • Smoking is not permitted in the Misty Mountains Pool area.

Bibbidi Bobbidi Boutiqueのイメージ
Bibbidi Bobbidi Boutique1F
8:00 a.m. – 7:00 p.m.
- Shop hours may change depending on the season or the day of the week.
Map number: 11

Shimmering dresses, elegantly coiffed hair, lovely makeup… Children often dream of becoming a “Disney Princess.”
At the Bibbidi Bobbidi Boutique in Tokyo Disneyland Hotel, Fairy Godmothers-in-training help make such dreams come true.

  • For children ages 3 to 11
  • Services at this salon are also available to Guests who are not staying at the hotel.

About reservations
Reservations for Bibbidi Bobbidi Boutique are accepted online from one month in advance.

Magic Memories Photoのイメージ
Magic Memories Photo1F
8:30 a.m. – 3:30 p.m.
- Shop hours may change depending on the season or the day of the week.
Map number: 12

A studio for one-of-a-kind keepsake photo portraits. Children transformed into princesses at the Bibbidi Bobbidi Boutique can have their photos taken here.

  • Photography service is only available to Guests visiting Bibbidi Bobbidi Boutique. For details on Bibbidi Bobbidi Boutique, click here.

Medallion Makers のイメージ
Medallion Makers 3F
Map number: 13

Guests can make their own Souvenir Medallion with an exclusive hotel design using the Medallion Maker located next to the public telephones. Take home a souvenir medallion as a memento of your visit to the hotel.

¥100 per medallion

  • The designs of the souvenir medallions are subject to change.

Smoking Loungeのイメージ
Smoking Lounge3F
Map number: 14

Tokyo Disneyland Hotel is a non-smoking hotel. For Guests who wish to smoke, please use the Smoking Lounge located on the Lobby floor (third floor).

  • Open 24 hours a day

Mother's Nurseryのイメージ
Mother's Nursery3F
Map number: 15

Located on the lobby floor (third floor), this facility can be used to nurse infants and change diapers.

Laundry Roomのイメージ
Laundry Room1F

Coin laundry is available in Tokyo Disneyland Hotel for the use of Guests staying at the hotel. Guests can wash and dry their laundry here. (fee required).

  • A room key is required to enter the Laundry Room.



Fantasia Courtのイメージ
Fantasia Court3F (in front of the hotel’s main entrance))

This garden is inspired by the Disney classic film Fantasia.
It features Mickey as the Sorcerer's Apprentice and the water-carrying brooms from the film.

Alice's Gardenのイメージ
Alice's GardenTo the left upon exiting the hotel’s main entrance

Decorated with topiaries in the shape of card suits, Alice's Garden is themed to the Disney classic film Alice in Wonderland.
Guests can relax and wander around this wonderful dream-like garden.

Sherwood Gardenのイメージ
Sherwood Garden1F

A beautiful Victorian-style garden with geometrically arranged shrubs.
Featuring a pond and a gazebo, the garden is just perfect for a pleasant, relaxing stroll.

  • The garden is for the exclusive use of hotel Guests. A room key is required to enter the garden.
  • The garden may be closed at certain times.

Mickey & Friends Squareのイメージ
Mickey & Friends Square1F

The atmosphere of World Bazaar at Tokyo Disneyland is also found in this cheerful courtyard, where topiaries of the Disney character give a heartwarming welcome to Guests.


Floor Map