Accessibility from within the Resort


Disney Resort Line

This monorail system is convenient for getting around the Resort. There are four stations on the Disney Resort Line. For details such as fares and timetables, please contact Tokyo Disney Resort Information Center or a Cast Member.

The four Disney Resort Line stations are:

Resort Gateway Station adjacent to Maihama Station and Ikspiari
adjacent to Disney Ambassador Hotel
adjacent to Bon Voyage
Tokyo Disneyland Station adjacent to Tokyo Disneyland
adjacent to Tokyo Disneyland Hotel
adjacent to Bon Voyage
Bayside Station adjacent to the Tokyo Disney Resort Official Hotels area
adjacent to Tokyo Disney Resort Toy Story Hotel
Tokyo DisneySea Station adjacent to Tokyo DisneySea
adjacent to Tokyo DisneySea Hotel MiraCosta
  • For transportation between JR Maihama Station and Tokyo DisneySea, or Tokyo DisneySea Hotel MiraCosta, Please utilize the Disney Resort Line from the Resort Gateway Station.

Tokyo Disney Resort Information Center

Hours: 10:00 a.m. to 3:00 p.m.

  • Any charges resulting from calls to the above phone number must be covered by the caller.
  • Charges will differ based on your phone carriers and plans. Please contact your phone carrier for details.
  • From overseas, please call +81-50-3090-2742
  • The above phone number offers assistance in English only.
  • This call is being recorded in order to confirm the contents of our Guests' inquiries and the responses of the operators, as well as to provide future services and improve the quality of our services.
  • For details on how we handle the information received from our Guests, please refer to our Privacy Policy posted on the Tokyo Disney Resort Official Website.
  • We request that you call us with your caller ID setting turned on.
  • To offer the best services possible, our operators will ask for your name at the beginning of the call.
  • For inquiries regarding purchased tickets, we will ask for the 19-20 digit ticket number in order to confirm the ticket type.
Inquire about Disney hotels here
See here for details about hotels affiliated with Tokyo Disney Resort

Guests with hearing disabilities or wishing to inquire via the website can use the web inquiry form.

Barrier Free in Disney Resort Line

  • Elevators are available at each station.
  • There is a gap of 5 cm and about 3 cm difference in height between the platform and the monorail.
  • Please see a Cast Member to use a portable slope.
  • To meet the needs of our Guests, there are free spaces available in the 3rd and 4th cars.

Guest Parking

Parking sections for Guests with disabilities are available at the Tokyo Disney Resort Guest Parking areas. If you need parking spaces which are wider or located near the Park entrance, please ask a Cast Member at the Guest Parking toll gate.

Disney Resort Cruiser


A convenient, complimentary shuttle bus for getting around Tokyo Disney Resort.
The route between Disney Ambassador Hotel and Tokyo Disneyland or Tokyo DisneySea is exclusively for hotel Guests. Another route links Bayside Station on the Disney Resort Line and the Tokyo Disney Resort Official Hotels.