Tokyo Disney Resort Online Reservations & Tickets

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User's Guide About Reservations & Tickets Contacts FAQ

About User Registration

Questions

Answers

Q01: I forgot my User ID. Can you let me know what it is?
A01:

We're sorry, but for security, we do not give out this information. If you cannot remember your User ID, please register again as a New User.

Q02: I forgot my password. Can you let me know what it is?
A02:

We're sorry, but for security, we do not give out this information. Please click "Forgot your password?" on the login page and to "Show Hint" or "Send Password".

Q03: Does my User ID have an expiration date?
A03:

Currently User IDs have no expiration date. If any changes are made in our policy, we will show such changes on the website.

Q04: Can I change my registered details?
A04:

Yes. You can change your registered details, except for your User ID, by going to "Edit Account" after you have logged in.

Q05: Can I cancel my registration?
A05:

Yes. To do so, go to the "Cancel Membership" window by clicking here.

Q06: Why haven't I received the confirmation e-mail for registration details?
A06:

You may have entered your e-mail address incorrectly when you registered. Please log in and check your registered e-mail address by accessing "Edit Account"