Tokyo Disney Resort Online Reservations & Tickets

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User's Guide About Reservations & Tickets Contacts FAQ

Requirements & Important Information

About Hotel Booking

On this website, you can reserve rooms at Disney Ambassador Hotel, Tokyo DisneySea Hotel MiraCosta and Tokyo Disneyland Hotel online.
Before making a reservation, you are required to register your credit card.
Please have your credit card ready.

  • -- If you book several rooms, please enter the name of one of the Guests staying in each room. Please be aware that each room you reserve must have a different Guest name listed as you cannot reserve multiple rooms under the same name. Also, you cannot change any Guest name after you have completed your booking.

Booking Restrictions

You can book up to 3 rooms for 5 nights. Reservations will be accepted 6 months to the day in advance of your check-in day, except for the following dates.

If your check-in day is You can start making a booking on
March 31 October 1
May 31 December 1
August 29 March 1 (or February 29)
August 30 March 1
August 31 March 1
October 31 May 1
December 31 July 1

Hours of Online Reservations

This service is available all day, except between 3:00 a.m. and 5:00 a.m. (JST).

  • -- This website will accept reservations starting at 9:00 a.m. (JST) on the day 6 months before the desired check-in day. On subsequent days, reservations will be accepted from 5:00 a.m. (JST).
  • -- This website is closed for maintenance between 3:00 a.m. and 5:00 a.m. (JST) daily. The maintenance mode will automatically begin at 3:00 a.m. Any incompleted reservations or purchases at that time will become invalid.

Room Availability and Rates

When you book a room, please check the following marks on the calendar. Room rates are per room (including taxes).

Rooms available Unavailable Cannot be booked

Payment

You are not required to make any advance payment upon the completion of your reservation; however, you are required to register a credit card before making a reservation. Please pay your hotel charges at the Hotel using either the credit card you registered or cash.

JCB

JCB cards, the official card of Tokyo Disneyland and Tokyo DisneySea, or other major credit cards are accepted.

  • * Other major credit cards: VISA, MasterCard, AMEX, Orico and Mitsubishi UFJ Nicos. (Only the Orico and Mitsubishi UFJ Nicos card with the JCB, VISA or MasterCard brand mark will be accepted.)

Booking Restaurants and Guided Tours

Guests who have used this website to reserve rooms at the Disney Hotels can make advance bookings for certain restaurants in the Disney Hotels and the Parks. These Online Reservations Privileges can be booked on this website until 8:59 p.m. on the day before the use date of the privilege. Guided tours of the Parks are conducted in Japanese. If you wish to book one of these programs, please contact the Tokyo Disney Resort Reservations Center.

  • -- To make an inquiry at Tokyo Disney Resort Reservations Center,you must be the person with a user ID or the person whose name was registered as a representative of the person who made the reservation.
  • -- Please understand that we may not be able to accommodate your request due to capacity or other reasons.

Rooms and Capacity

With this website, you can reserve rooms at Disney Ambassador Hotel, Tokyo DisneySea Hotel MiraCosta or Tokyo Disneyland Hotel. With one transaction, you can reserve up to 3 rooms for 5 nights.

For room capacity, please check the bed types on each reservation page before booking your room. One regular-size bed can accommodate one child age 11 or younger as a bedshare Guest. One double-size bed can accommodate 2 children as bedshare Guests.

  • -- To book 4 or more rooms or to book for 6 nights or longer, please make a new reservation for the additional rooms or nights, with the User IDs of people who will be staying in the rooms.

Canceling or Changing Your Reservation

Cancellations

You can cancel your reservation on this website. However, cancellation fees may be applied as listed in the table below. Please note that cancellation fees will not be applied in situations where Guests are not responsible (such as natural disasters or force majeure) or where our company is responsible (such as facility trouble).

Number of people included in your reservation Date of Cancellation Request
Did not stay at the hotel On the check-in day 1 day before the check-in day 2 –7 days before the check-in day 8 –14 days before the check-in day
Up to 14 guests 100% 100% 80% 50% 20%
1. The percentages (%) indicate how much of the basic room charge is due as the cancellation fee.
2. If you shortened the length of your stay, the accommodations charge for one night (the first night) will be applied as a cancellation fee, regardless of the number of days reduced.
  • -- To cancel your reservation on your check-in day, please contact the Hotel directly. The telephone number is indicated in the confirmation mail sent to you upon the completion of your reservation.
  • -- If you have made reservations for restaurants or other services, using the Online Reservations Privileges, these reservations will be automatically canceled when your Hotel reservation is canceled.
Making Additions or Other Changes

You can make changes to your reservation on this website except for the number of nights. To increase the number of nights, please make a separate, new reservation for the additional nights. To reduce the number of nights, you must cancel your original reservation and make a new one. However, if you cannot make a new reservation because no rooms are available, please contact Tokyo Disney Resort Reservations Center If you want to change your reservation or increase the number of nights on your check-in day, please contact the Hotel directly. The telephone number is indicated in the reservation confirmation mail that sent to you upon the completion of your reservation.

  • -- Please understand that we may not be able to accommodate your request because no rooms are available or for other reasons.
  • -- To make an inquiry at Tokyo Disney Resort Reservations Center, Online Reservations & Purchase Support Desk, you must be the person with a user ID or the person whose name was registered as a representative of the person who made the reservation.

Agreements

Other

A Park ticket is required for admission to Tokyo Disneyland or Tokyo DisneySea. Please note that the fees for parking your car at the Disney Hotels do not cover the fees for parking at the Parks.

This website is entrusted with reservation services by the accommodations facilities. This website shall not be held responsible for any damage caused between Guests and the accommodations facilities. Persons other than those registered in the Hotel reservation are not allowed to stay at the Hotel.

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