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| Step |
Login |
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Click <A> "My Bookings" and enter your user ID and password to login. |
| Step |
My Bookings Page |
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Click <B> "Cancel" on the right of the reservation item and proceed to the cancellation steps. You cannot cancel your reservation on this website after your check-in date. |
| Step |
Select Item to be Deleted |
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Click <C> "Cancel" on the right of the item you would like to delete and proceed to the next step. Please be sure to check the notice on the pop-up window. |
| Step |
Confirm Cancellation Details |
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Confirm the details of the item to be canceled. If all information is correct, click <D> "Confirm Cancellation." |
| Step |
Cancellation Completed |
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You will see a Cancellation Confirmation screen. We recommend that you print this screen for your reference. A confirmation e-mail will also be sent to your registered e-mail account. |