Guests with Visual Disabilities (Tokyo Disneyland)

» For videos and other images (in Japanese only), click here.

Experiencing the Attractions

Attraction Boarding Restrictions

  • Guests who do not meet the height, age, or physical requirements may not ride certain attractions.
  • Children under age seven must be accompanied by a person age 16 or over on all attractions.
  • Guests with visual disabilities must be accompanied by a person without visual disabilities.
  • Guests who require special assistance should first contact the Tokyo Disney Resort Information Center before visiting the Park, or stop by Main Street House after entering the Park.
For details, please contact a Cast Member at the attraction.

In the event of an evacuation from an attraction

In case of emergency evacuation, Guests may be required to walk certain distances, negotiate stairs and /or narrow walkways, have a companion assist or carry them, or wait in the vehicle for an extended period of time for assistance.
For details, please contact a Cast Member at the attraction.

» Download list of Tokyo Disneyland attraction boarding restrictions and special effects (PDF data)

Stationary Tactile Maps (Japanese language only)

Stationary maps detailing the layout of all Park facilities through tactile information are available at the following locations:

Tactile Map of Tokyo Disneyland Overall At the entrance of Tokyo Disneyland
Inside Main Street House (audio-enhanced map)
World Bazaar
Tactile Map of Rivers of America In front of Tom Sawyer Island Rafts
Tactile Map of Toontown In Toon Park

Scale Models

Scale models of the Disney characters and the attractions are available at Main Street House. Guests may request to touch and handle the models to get an idea of what the Disney characters look like, the shape of attraction seats, and special features of the attractions. Please contact Cast Members at the attractions or Main Street House for further details.

Braille Guidebook (Japanese language only)

This guidebook includes textured maps showing the layout of Tokyo Disneyland. The attractions, food and merchandise facilities and restrooms in each themed land are described. This guidebook is useful to check the direction of each facility in relation to the others. If you would like a copy, please contact a Cast Member at Main Street House.

Audio Information CD (Japanese language only)

Japanese language CDs explaining each area's themes and atmosphere and introducing its attractions, restaurants and shops are available.

The Audio Information CD and Braille Guidebook are available at the following locations:

Tokyo Disney Resort Welcome Center (50 m from JR Maihama station, on the left)

At Tokyo Disneyland

Main Street House (inside the Park)

At Tokyo DisneySea

Guest Relations (inside the Park)
Tokyo DisneySea Information (outside the Park below Tokyo DisneySea Station on the Disney Resort Line)

To obtain a copy of the Audio Information CD or Braille Guidebook by mail, please call the Tokyo Disney Resort Information Center at 0570-00-8632 (9:00 a.m. to 7:00 p.m.).

- From some mobile phones, IP phones and international phones, please call 045-330-5211. From overseas, please call +81-45-330-5211.
- Calls may be recorded to verify the contents of the Guest's request or to check the operator's handling of the call.

Braille Menus (Japanese language only)

Braille menus are available at all food facilities except wagons. Please contact a Cast Member for the Braille menus.

Card Banking

Inside Tokyo Disneyland, the Sumitomo Mitsui Banking Corporation has ATMs with voice guidance (Japanese language only) via telephone receiver (located to the left of the bank entrance.

» Guests Accompanied by Assistance Dogs

» Guests with Visual Disabilities at Tokyo DisneySea

» Back to Barrier Free Top Page

page top